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A Realtor Horror Story

Posted by Johnine Larsen on October 13, 2015
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A good real estate agent—I mean a real estate agent you trust, who has your back and you know it—that’s important. It’s like having a good doctor or lawyer. Now, everyone knows not to represent themselves in court. Bad, bad idea. And although we all check Web M.D. and love to self-diagnose, when things get serious, we don’t try to remove an appendix ourselves. We don’t try to set a broken bone. We go to a doctor. A good one.

That’s how a real estate agent should be.

Think about how you much money you spend on health insurance or a court case. Now think how much you spend on a home.

A real estate agent should be someone you always have in your back pocket, who you know and trust and have an ongoing relationship with. You’re thinking about remodeling? You can call her for advice. You need a new roof? She’s got a referral. You want to sell? She knows how to do it right. A good real estate has information that you can’t get from the Internet. She has experience. She cares about you. Take this story, for example.

Last month, there was a listing on 75th Street. It wasn’t a great house—it needed some work, and there was a break in the sewer line. Not top-quality at all, although you wouldn’t know it by just glancing at it. It was listed at $560,000.

Eight parties were interested in this house. But once they studied the pre-inspection, noticed the broken sewer line, and found all the other problems, seven of them didn’t even make an offer. No way.

Whenever we check out a house, we read the inspection front-to-back. We make sure we know everything about the house and the neighborhood and the people who live there.

But some large real estate companies don’t. These companies have agents who are paid on salary, and you can usually find them cheaper than other agents. You might even save a few thousand dollars. But for these agents, real estate is a numbers game. Get a lot of agents and a lot of listings. Buy, buy, buy. They’re in it to move as many properties as possible, not to care about clients.

One of eight agents—we won’t name the big company he worked for—made an offer on that house, and it was obvious he hadn’t done his research. Because he not only convinced his clients to make an offer, but it was an offer at $600,000 ($40,000 above the listing price!) and with an escalation to $630,000 to boot. They even put down $10,000 in earnest money and waived the inspection, too.

They won the house. The only ones who even made an offer.

Great for the agent.

Terrible for the clients.

And that’s the thing—that instance would never have happened with an agent you have a relationship with. A good agent you trust would be watching out for you. No way she’d make an offer $40,000 over listing price right away. No way she’d ignore the pre-inspection.

We saw this happen last month, and it reminded us yet again that a good real estate agent matters. Not just any agent—a good one. One you trust, and one who will stick with you even two, three, ten, twenty years after the sale ends.

That’s us.

We aren’t in this to move properties. We’re in this for you. We’re in this to build community, one client at a time.

 

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    Virginia Bunker
    Virginia Bunker
    14:08 14 Feb 20
    Johnine Larsen and her team are absolutely fabulous. I've bought and sold many properties over the years, and Real Estate Gals surpassed all of my previous experiences with agents. Johnine designed the perfect selling strategy. She then handled every detail leading up to the day we listed, including cleaning, yard work, repairs, staging and more! Johnine has a heart of gold, and I can't say enough great things about my experience. Thank you!
    linda wright
    linda wright
    00:45 04 Dec 19
    I have bought and sold many homes in my forty plus years of being a Seattleite and I couldn't be more pleased with the way Johnine Larsen and her team handled the sale of my previous home. I moved into my new place and they took it from there. Contacted the right people to do the minor repairs at a reasonable cost, staged the home, and had professional photos done within a few weeks. The sale went smoothly as well. I am so thankful that I found her.
    Paddy Lazar
    Paddy Lazar
    23:42 03 Dec 19
    I was lucky enough to work with Johnine and her very competent team to sell my home. I have to tell you how easy the entire process was. On her wise suggestion I had my home inspected, as there actually were a number of maintenance items that came up in that inspection and she even arranged to have all of the repairs completed in a very short time. The only thing I had to do was to let the repair folks in. Then, to my surprise, Johnine , had all the windows and the whole house cleaned before listing it. She then had the house beautifully staged and had the yard cleaned up with even a little landscaping thrown in. The house sold within the week for OVER full price! Everyone I dealt with was always kind, helpful and professional, their communication was exemplary all through the process. I’ve decided to rent for a while but you can be assured that it will be Johnine and her team that I will go back to when ready to purchase a new house. I have sung her praises to all that I know.
    soumak ghosh
    soumak ghosh
    00:00 14 Nov 19
    They were representing the seller and I was the buyer. Very limited communication from the agents. Waited days for a response for any email/text. Would eventually get a response after multiple follow ups. Almost cost us the deal. [Update] I have seen all the text/conversations of my agent with your agency. Regarding the oil tank decommissioning, according to the contract, the tank was to be decommissioned 5 days before closing. When asked about so 5 days before closing ( which I have seen the text/email conversations of), you gave my agent very little to no information about it and even said it was on schedule. It was only after my agent called the oil decommissioning company that we got know that it was not even scheduled to decommission it 2 day before closing. Any buyer who was not as intent on buying the property could have walked away due to breach of contract. We got the final documentation 2 hours before the end of closing. It was only after I wrote the review that your agents became responsive. P.S. If you find my review unjust I’m sure it would be overshadowed by stellar reviews from future customers.
    Sarah Donaldson
    Sarah Donaldson
    18:44 18 Jul 19
    Darcie was such a joy to work with. She felt like family during the sale of our house and the search for our new home. We may have found our forever home, but if we ever need a Realtor in future, Darcie from Real Estate Gals will be our first call.
    Brian Heagler
    Brian Heagler
    16:55 02 Jun 19
    I have worked with Johnine and her team for 19 years and have always received personal, knowledgeable and professional service and attention! There is never and pressure and they will guide you away from a property when appropriate, which is always appreciated when a market is hot and the tendency is to move quickly. I trust them and have never been let down!
    Anne Slater
    Anne Slater
    18:03 25 May 19
    Johnine Larsen is fabulous! She listened and came up with ways we could get what we wanted in a house and stay within our limited budget. When we found the house we wanted, she moved super fast to get the house inspected and implemented creative ideas to make our offer appealing. And out of 13 offers, we were selected and got our house. I recommend her to anyone buying a home.
    Amy Burdick
    Amy Burdick
    19:13 24 May 19
    Real Estate Gals made sure we found our perfect house! Then, when we were up against other bidders, Johnine worked tirelessly to ensure we were tops! Her extensive real estate experience combined with exceptional character and integrity provided peace of mind throughout the process. She also made sure we received the right value as a seller and got the transaction done quickly and efficiently. Simply stated: there is nobody better to help you find your dream home.
    Bill Hollman
    Bill Hollman
    22:21 19 May 19
    I'd give Real Estate Gals 6 stars if I could. We have used them multiple times, both in selling and buying homes in Seattle and the surrounding area. I can't say enough about the professionalism, knowledge, and patience they bring to the task of buying a new home, or selling your current residence. And they know the Seattle area so well, they'll offer valuable insights into the pros and cons of any location you may be to considering. Look no further, call Johnine at Real Estate Gals. You will be glad you did!
    Beth Guerra
    Beth Guerra
    01:14 18 May 19
    Johnine was a breath of fresh air in the real estate market. She listened intently to our wishes and goals, and was tireless in her search for our perfect house. She is well versed in both Seattle and the surrounding areas. She made sure all the details were taken care of after the inspection, and made the closing process seamless. She even gifted us with a housewarming present. Nearly 7 years later, we still receive holiday cards and well wishes. I highly recommend Real Estate Gals and will look no further in the future.
    Aidan Key
    Aidan Key
    15:44 17 May 19
    Johnine and the Real Estate Gals brilliantly took us through the home buying process two different times. Their willingness to educate (I was new), hear our home hopes, and support us through the process are a few of the reasons that I highly recommend this team. Speaking of a team, I love their collaborative business model - it meant that we--the home buyers--always had a returned phone call and an ability to look at a house on OUR schedule. Truly felt like they place the customer first!
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